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Gauteng schools resume issuing report cards after SA-SAMS restored

By Charmaine Ndlela

The Gauteng Department of Education (GDE) has confirmed that public schools can now resume printing and issuing learner report cards after the South African School Administration and Management System (SA-SAMS) was fully restored following a technical outage.

The disruption, caused by the temporary unavailability of the Citrix environment that supports SA-SAMS, prevented some schools from accessing learner administration records and delayed the issuing of report cards at the end of the second school term.

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The restoration follows concerns raised by parents and schools after the system failure left some learners unable to receive their academic results before the school holidays.

Gauteng MEC for Education, Sport, Arts, Culture and Recreation, Lebogang Maile, welcomed the restoration of the system and thanked school communities for their patience during the disruption.

“On behalf of the Gauteng Department of Education, we wish to thank our school communities for their patience during this technical challenge. The restoration of SA-SAMS means schools can now continue with the important administrative work of finalising and issuing report cards without further interruption,” Maile said.

The department said schools have already been informed that they can resume report card processing, with principals and administrative staff working to clear the backlog and ensure learners receive their academic records as soon as possible.

GDE reiterated that SA-SAMS is a national system managed by the Department of Basic Education and that provincial education departments depend on its stability to carry out critical learner administration functions.

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The department added that the restoration of the Citrix environment has enabled schools to regain full access to the system and continue normal administrative operations.

Schools experiencing any further technical difficulties have been advised to contact the GDE Service Desk for immediate assistance.

The restoration comes on the final day of the second school term, with public schools closing on Friday, 26 June 2026, for the winter holidays. Learners are expected to return for the start of the third term on Tuesday, 21 July 2026.

INSIDE EDUCATION

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